BUSINESS POLICY
Customer Care
We offer our services with our client in mind and strive to provide them as such in a way that makes the experience as enjoyable and seamless as possible. We ensure that when working with us, contact will be consistent and reliable as we work to fulfill your orders and provide our services.
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Though we cannot always guarantee complete customer satisfaction, we try our hardest to ensure that we meet our clients and customers' needs to the best of our capability, and that products and services are provided and depicted as outlined in our purchases/services agreement & policy.
Purchases/Services
We aim to make sure our products are of the best quality and that we are open and honest about our services and what we offer. We strive to deliver our products as promptly as possible and rectify any issues that may occur in delivery. For our custom work and plan purchases, we require agreements or contracts to be signed before we begin work or deliver plans as a way to protect both ourselves, our work, and our clients. If there are any issues, we are always more than happy to discuss them and are open to answering any questions. The process for our services is outlined on our website and in our contract/agreement forms.
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Privacy & Safety
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from us or enlist our services, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and any other personal information you willingly provide to us.
Email marketing (if applicable): With your permission, we may send you emails about our business, products and other updates/information.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging or delivery services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text or email messages and/or physical products you have purchased through us.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to contact you, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us through email.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us through our contact form.
Liability & Disclaimers
Floor plans have been or are drawn to prescribe to industry standards and are intended as a technical guide to professional contractors. They are not intended to be a set of step-by-step instructions. Therefore, if you are planning to build your home without the service of a professional builder, we suggest that you become thoroughly familiar with reading construction plans or consider consulting a construction specialist. Great care and effort goes into the design and creation of the constructions plans; however, because of the impossibility of providing any personal and/or "on-site" consultation, supervision and control over the actual construction, and because of the great variances in local building code requirements and other geographic location and weather conditions, L's Drafting & Designs, nor its agents or employees, assumes no responsibility for any damages including but not limited to, any deficiencies, omissions, or errors in the design. In any case, any discrepancies, errors, and/or omissions in the dimensions, and/or drawings contained in the construction plans shall be brought to the attention of L's Drafting & Designs Prior to commencement of construction. Proceeding with construction constitutes the acceptance of the plans "As is' and any discrepancies, errors, and/or omissions become the sole responsibility of the purchaser. If any errors are discovered prior to construction L's Drafting & Designs will be given full opportunity to correct any errors and/or omissions to the plans. In any or all circumstances, the maximum financial liability to L's Drafting & Designs cannot exceed the total plan or product purchase. Though every effort was made to make the construction documents follow the I.R.C. National Code Methodologies, a few states and cities have passed bi-laws regarding construction plans that would be submitted to your local municipality and used for the construction of your home. These bi-laws require the construction plans to be reviewed and/or prepared, inspected, and sealed (or stamped) by a licensed architect/engineer in your state. It is advised that you contact your municipality's building department for instructions to comply with their construction plans review process. Furthermore, additional items such as structural, HVAC, plumbing, site, energy efficiency documentation or plans, etc. may be required and these shall be provided by a local professional that is familiar with the requirements, and these shall be provided at the owner's expense.
Copywrites
Reproduction or use of our floorplans, art, or anything that we sell either in whole or part, including any form copying and/or preparation of a derivative works thereof, for any reason is strictly prohibited without purchase. The purchase of a set of construction plans, art, or anything from L's Drafting & Designs in no way transfers any copyright or other ownership interest in it to the purchaser except for a limited licensing release to use the said plans for constructing only one dwelling unit. It is generally allowed to make a maximum of 10 copies for the construction of a single dwelling only. Art or other items are for personal enjoyment and display only and are not to be sold or passed off as purchaser's own work as such practices are illegal. To use any plan, art, or anything sold from L's Drafting & Designs, more than once or outside of the permissions granted, it is necessary to contact the original designer to receive a license or permission for extended usage. Whereas a purchaser of reproducibles is granted a license to make copies, it should be noted that as copyrighted materials, making photocopies from construction plans and art is illegal. The contents of all materials available on and by this site and business including logos, trademarks, and trade names are copywrited by L's Drafting & Designs unless otherwise indicated. All rights are reserved, and content may not be reproduced, downloaded, disseminated, or transferred in any form or by any means, except by prior written agreement of L's Drafting & Designs.
Violators of copywrites will be subject to heavy fines and penalties.
Wholesale Inquiries
If you are interested in stocking any of our art at your salon, boutique, or storefront, etc, or if you're a builder and are intrested in working directly with us or purchasing plans for multiple builds, please reach out to us through our contact form!
Payment Methods
Square: Credit / Debit Cards
PAYPAL, Venmo, Zelle
Checks (in-person only)